Glyde — AI Workflow Documentation

Use Case 1: Standardizing Internal Operations

Problem: Operations teams often struggle to maintain updated documentation because manual screen grabbing and formatting are time-consuming.
Solution: Glyde's Chrome extension monitors clicks and data entries in real-time, automatically generating screenshots and step-by-step text based on the webpage structure.
Example: A finance manager records a monthly reconciliation process once, and Glyde generates a formatted PDF guide for the entire team.

Use Case 2: Interactive Customer Support Training

Problem: Training new support agents on complex CRM workflows usually requires repeated live shadowing sessions which slows down senior staff.
Solution: The Guide Me feature provides interactive overlays directly in the browser, highlighting exactly where agents should click and what to enter.
Example: A new hire follows an interactive walkthrough for processing a specialized refund in Zendesk without needing constant supervision.

Use Case 3: Converting Video Archives to Searchable SOPs

Problem: Teams often have extensive Loom libraries that are difficult to search or reference quickly for specific process steps.
Solution: Glyde batch-imports up to 500 Loom videos and uses multimodal AI to transcribe them into structured, searchable step-by-step documentation.
Example: An engineering team converts their library of setup videos into a searchable Notion database of technical SOPs.