Splutter AI is an automation platform that allows businesses to build and deploy both text-based chatbots and voice-capable agents across a variety of customer-facing channels. The system works by training AI agents on internal business data, enabling them to handle routine customer support, lead qualification, and ticket creation. What sets this tool apart from standard website widgets is its omnichannel reach, supporting integrations with SMS, WhatsApp, Slack, and even direct phone lines. It provides a structured dashboard for prompt engineering, which gives users more control over the AI’s personality and technical boundaries compared to more rigid alternatives. Beyond simple communication, the platform emphasizes tracking and attribution. By connecting with Stripe and using custom event triggers, it maps specific conversations to visitor IDs and actual revenue, helping teams measure the financial impact of their automation efforts. It also includes a necessary human-in-the-loop feature, allowing agents to hand off difficult conversations to live team members with the full context of the preceding chat. While it offers a robust suite of features for data-driven companies, the inclusion of voice-based telephony makes it a more versatile, albeit more complex, option than most basic chat-only tools.
Problem: Customers expect support on various platforms like WhatsApp and Slack, but managing them is difficult.
Solution: Splutter AI deploys a single trained bot across web, SMS, and social messaging channels.
Example: A retail brand uses a chatbot to handle lead generation on WhatsApp and support on their website simultaneously.
Problem: Small businesses miss calls after hours or when staff are busy with other customers.
Solution: The platform creates AI voicebots that can handle direct phone lines and handle routine inquiries.
Example: A local restaurant uses a voicebot to handle reservation questions over the phone.
Target audience: Best for: Support agencies, E-commerce brands, Local businesses
Pricing: Free Trial · Categories: Chatbot Development, Customer Support, Sales
Tags: AI, ai agent, chatbot, Customer Support, sales