Robofy
Robofy is an AI-powered chatbot builder designed to enhance website customer service. It offers seamless integration, customization, and a free trial, allowing website owners to provide instant, automated responses to …
About Robofy
Use Cases
Use Case 1: Automating Metadata for In-Flight Entertainment (IFE)
Problem: Content Service Providers (CSPs) manage massive libraries of movies, TV shows, and audio for airlines. Manually updating metadata (titles, descriptions, ratings, languages) for every file across various airline specifications is time-consuming and prone to human error.
Solution: Robofy uses Robotic Process Automation (RPA) to automate the ingestion and updating of metadata. This ensures that content is correctly categorized and ready for onboard use without manual data entry.
Example: When a new batch of 50 movies is received, a Robofy-designed RPA bot automatically extracts the metadata from the source, formats it to meet a specific airline's technical requirements, and updates the Content Management System (CMS) instantly.
Use Case 2: Scaling E-Commerce Operations with RPA
Problem: E-commerce businesses often struggle with repetitive back-office tasks such as inventory syncing across multiple platforms, processing returns, and updating order statuses, which slows down growth.
Solution: Robofy implements RPA bots to handle these high-volume, rules-based tasks. This allows the business to scale without significantly increasing headcount while maintaining data accuracy across stores.
Example: An RPA bot monitors incoming orders across Shopify and Amazon; it automatically updates the central inventory database and triggers a notification to the warehouse for picking and packing as soon as a payment is verified.
Use Case 3: Digital Transformation for Legacy Businesses
Problem: Established companies often operate with "pain points" caused by disjointed legacy systems that don't talk to each other, leading to data silos and inefficient manual workarounds.
Solution: Through their IT Consultancy and Digital Strategy services, Robofy audits existing workflows and introduces agile technology tools to bridge the gaps between old and new systems.
Example: A logistics company uses manual spreadsheets to track shipments. Robofy consults on a digital strategy that implements a centralized dashboard and uses RPA to pull tracking data from vendor websites into the company's internal reporting tool.
Use Case 4: Facilitating Efficient Overseas Expansion
Problem: Companies looking to expand overseas face high operational costs and the complexity of managing remote administrative processes in new markets.
Solution: Robofy provides strategic consultancy to help businesses expand at lower costs by using digital tools and RPA to manage administrative and operational tasks remotely.
Example: A Singapore-based firm expanding into a new market uses Robofy’s consultancy to set up automated payroll and compliance reporting systems, reducing the need for a large local administrative team and lowering the overhead costs of the new branch.
Key Features
- Robotic process automation
- Automated content metadata updates
- Workflow and process automation
- Strategic IT consultancy
- Digital strategy implementation
- In-flight entertainment automation
- E-commerce operation automation