Langdock

Use Case 1: Customer Support Automation

Problem: Support teams are overwhelmed by high volumes of repetitive inquiries and manual data entry across multiple tools.
Solution: Langdock allows teams to build 'Expert Support Assistants' and workflows that enrich support requests by pulling data from integrated tools.
Example: An agentic workflow automatically identifies a new support ticket, summarizes previous customer interactions, and drafts a reply for human review.

Use Case 2: Enterprise-Wide AI Deployment

Problem: Large companies want to give employees AI access but worry about data privacy, security compliance, and vendor lock-in.
Solution: Langdock provides a centralized, model-agnostic platform with ISO 27001 and SOC 2 Type II certifications.
Example: A company rolls out access to GPT-4o and Claude 3.7 to 25,000 employees while ensuring all data remains hosted in the EU.

Use Case 3: Streamlining HR and Legal Operations

Problem: Specialized departments like HR or Legal spend significant time answering internal policy questions or checking compliance documents.
Solution: Teams can create use-case-specific assistants (e.g., HR Assistant, Legal Compliance Assistant) trained on internal documentation.
Example: An HR department uses a dedicated assistant to handle employee inquiries about company benefits and leave policies automatically.