Krisp

Use Case 1: Enhancing Professionalism for Remote Sales Teams

Problem: Sales representatives often take calls from home offices or public spaces where unpredictable noises (barking dogs, construction, or street noise) can distract prospects and undermine the representative's professional image.
Solution: Krisp’s AI Noise Cancellation removes all background noise and echoes in real-time. Additionally, the AI Meeting Assistant automatically generates summaries and pushes action items directly to CRMs like Salesforce or HubSpot, ensuring the rep stays focused on the conversation rather than note-taking.
Example: A high-stakes discovery call is interrupted by a leaf blower outside the salesperson's window. Krisp filters the noise so the client hears only a clear voice. After the call, Krisp automatically updates the CRM with the agreed-upon next steps and budget details.

Use Case 2: Improving Global Support Clarity in Call Centers

Problem: International BPO (Business Process Outsourcing) centers often face challenges with heavy background chatter from other agents and communication barriers caused by strong regional accents, which can lead to lower customer satisfaction (CSAT) scores.
Solution: Krisp’s Call Center AI provides real-time Accent Conversion and Voice Isolation. It adjusts the agent's accent to be more easily understood by the caller while neutralizing the "cocktail party effect" of a busy floor.
Example: A support agent in a crowded Manila call center speaks with a customer in London. Krisp’s accent conversion makes the agent’s speech sound more familiar to the caller, while the noise cancellation removes the voices of 50 other agents in the background, resulting in a 20% reduction in Average Handle Time (AHT).

Use Case 3: Capturing "Walk-and-Talk" Brainstorming for Product Teams

Problem: Creative ideas and technical decisions often happen during informal in-person "walk-and-talk" meetings or lunch sessions where a laptop isn't present, leading to "knowledge leakage" when key details are forgotten.
Solution: The Krisp Mobile App allows users to record and transcribe in-person conversations on the go. The AI then processes these recordings into structured notes and summaries that can be shared via Slack.
Example: Two product managers discuss a new feature roadmap while walking to a coffee shop. One records the conversation on the Krisp mobile app. By the time they return to their desks, an AI-generated summary of the feature requirements is already waiting in their team's shared workspace.

Use Case 4: Automating Documentation for HIPAA-Compliant Healthcare Consultations

Problem: Healthcare providers need to document patient consultations accurately but are often bogged down by manual data entry. Furthermore, they require strict data privacy and security (HIPAA compliance) for any tool that records patient interactions.
Solution: Krisp offers a HIPAA-compliant AI Notetaker that silently transcribes consultations without the need for a visible recording bot. It uses "Custom Vocabulary" to ensure medical terminology and specific drug names are transcribed with high accuracy.
Example: A therapist conducts a remote session via Zoom. Krisp’s bot-free assistant records the audio, transcribes the session using a medical-specific vocabulary kit, and generates a summary for the patient's file, all while maintaining enterprise-grade security and privacy.

Use Case 5: Real-Time Developer Integration for Voice AI Agents

Problem: Developers building AI-driven customer service bots or voice agents struggle with "turn-taking" issues and poor audio quality, which causes the AI to interrupt users or fail to understand commands in noisy environments.
Solution: Krisp’s AI Voice SDK allows developers to embed server-side voice isolation and dedicated "turn-taking" models directly into their own applications.
Example: A startup building a drive-thru AI ordering system integrates the Krisp SDK to filter out car engine noise and wind. This ensures the Voice AI agent accurately captures the customer's order on the first try, even during peak traffic hours.