Interacly AI

Use Case 1: Automated E-commerce Support with Real-Time Actions

Problem: Traditional chatbots often provide generic answers but cannot perform specific tasks, such as tracking a package or updating an order, without human intervention.
Solution: Using Interacly’s tool-calling capabilities, a business can build an "Interactive" that connects directly to their shipping and inventory APIs. This allows the AI to move beyond conversation and perform actual operations.
Example: A customer asks, "Where is my order #12345?" The Interactive calls a shipping provider's API, retrieves the real-time location, and informs the customer. If the package is delayed, the AI can automatically trigger a tool to issue a 10% discount code as an apology.

Use Case 2: Interactive Financial Advisory Tools

Problem: Static mortgage or investment calculators are often confusing for users who don't understand financial jargon or how different variables affect their long-term goals.
Solution: A fintech company can create a low-code Interactive that combines an LLM’s reasoning with a financial calculation tool. The AI guides the user through the process, explaining terms and fetching live interest rates.
Example: A user says, "I want to buy a house in 5 years with a $50k deposit." The Interactive calls a tool to fetch current market rates, calculates a savings plan, and then calls a secondary tool to generate a downloadable PDF roadmap for the user.

Use Case 3: Personalized Marketing & Lead Qualification

Problem: Generic lead capture forms have low conversion rates because they feel transactional and don't provide immediate value to the potential customer.
Solution: Marketers can build an Interactive "Discovery Tool" that qualifies leads through conversation. By enabling tool-calling, the AI can check a CRM (like HubSpot or Salesforce) to see if the lead is a returning customer and provide personalized recommendations.
Example: A visitor interacts with a "Software Matchmaker" bot on a B2B site. The bot asks about their needs, calls a tool to search the company’s product database for the best fit, and then uses a tool-calling capability to book a meeting directly on a salesperson's calendar.

Use Case 4: Internal Knowledge Base for Dev Teams

Problem: Developers often waste time searching through fragmented documentation, Jira tickets, and Slack logs to find specific technical solutions.
Solution: Using Interacly, a team can build a custom Interactive tailored for their internal workspace. By selecting a high-performance LLM and connecting it to their internal documentation via tool-calling, they create a "living" manual.
Example: A developer asks, "What is the standard procedure for deploying a hotfix to the legacy server?" The Interactive calls a tool to search the company’s private GitHub Wiki and returns the specific CLI commands and safety protocols required.