HomeHelper

Use Case 1: Empowering Homeowners for Cost-Saving DIY Repairs

Problem: Homeowners often face minor household issues (like a leaky faucet or a faulty light switch) but lack the technical knowledge to fix them. They often call expensive contractors for simple tasks out of fear of making a mistake or because they don't know which tools are required.
Solution: HomeHelper’s AI assistant, LEO, acts as an on-demand technical coach. It provides a breakdown of the tools needed, the difficulty level of the task, and specific step-by-step instructions. This builds the user's confidence and allows them to handle repairs safely without the "hefty bill" of a professional visit.
Example: A homeowner notices a toilet is constantly running. They chat with LEO, who identifies the likely issue (a faulty flapper). LEO provides a list of tools (pliers, replacement flapper), explains how to shut off the water, and walks the user through the 10-minute replacement process.

Use Case 2: Sales and Communication Support for Field Technicians

Problem: Professional technicians (HVAC, plumbing, electrical) often struggle to explain complex technical problems to customers in a way that is easy to understand. Additionally, field pros may spend too much time "scouring the internet" for specific technical data or equipment specs while on a job site.
Solution: Technicians can use HomeHelper as a "second brain" to quickly retrieve technical information or to generate layman-friendly explanations for their clients. By using LEO to summarize project needs or technical requirements, pros can improve their sales conversions and save hours of research time.
Example: An HVAC technician uses LEO to find the specific efficiency ratings for an older furnace model. They then ask LEO to "explain why this part needs replacing to a homeowner with no mechanical experience," using the AI-generated response to clearly communicate the value of the repair to the client.

Use Case 3: Project Tracking and Management for Home Flippers

Problem: Real estate investors and home flippers manage multiple moving parts, from structural changes to aesthetic upgrades. Keeping a historical record of what was done, what materials were used, and the progress of various rooms is difficult to manage across different platforms.
Solution: The "Home Journal" feature allows users to track their home’s journey using AI-powered insights. It provides a centralized place to document progress, receive personalized tips based on the project stage, and share the journey with stakeholders or potential buyers.
Example: A home flipper starts a kitchen renovation. They log every milestone in the Home Journal. LEO analyzes the progress and suggests the next logical steps (e.g., "Since the cabinets are in, it’s time to schedule the countertop template"). When the house goes on the market, the flipper has a documented "Home Journey" to show the quality of work to buyers.

Use Case 4: Informed Decision-Making During Contractor Hiring

Problem: When a project is too large for DIY (like a roof replacement or basement finishing), homeowners often feel "left in the dark" when reviewing contractor quotes. They don't know if the pricing is fair or if the proposed technical approach is standard practice.
Solution: HomeHelper transforms the homeowner into an "informed buyer." The Pro plan offers a monthly quotation review where AI or in-house professionals analyze contractor bids. LEO can also help the user draft a job listing for the HomeHelper marketplace to ensure they are asking for the right services.
Example: A homeowner receives three different quotes for a deck installation. They upload the details to LEO, who highlights the differences in materials and labor costs between the bids. LEO points out that one contractor omitted the cost of permits, helping the homeowner avoid a surprise expense later and choose the most comprehensive bid.