Heylibby.ai

Use Case 1: Automated Lead Qualification for Gyms

Problem: Sales teams at health clubs often struggle to respond instantly to website inquiries, leading to lost prospects who lose interest or contact competitors.
Solution: The AI assistant engages with leads the moment they visit the site, asks qualifying questions, and collects vital information to assess their potential.
Example: A prospect visits a gym website at midnight; Libby qualifies them and immediately books a gym tour for the following morning on the sales manager's calendar.

Use Case 2: 24/7 AI Receptionist for Wellness Centers

Problem: Spas and wellness centers frequently miss appointments and revenue because their staff is busy with clients and cannot answer every phone call.
Solution: Replify acts as a 24/7 AI receptionist that answers calls, texts, and emails to provide immediate assistance and handle bookings.
Example: A customer calls a busy spa to book a massage; the AI answers, checks the live schedule, and confirms the appointment without any human intervention.

Use Case 3: Scaling Franchise Sales and Service

Problem: Large franchises find it difficult to maintain consistent customer service and sales follow-ups across dozens or hundreds of different locations.
Solution: Using multi-location analytics and automated outbound messaging, franchises can standardize their lead management process at scale.
Example: A fitness franchise with 50 locations uses the AI to automate outbound follow-up texts to over 6,000 inquiries monthly, ensuring no lead is forgotten.