Frigade: AI-powered product assistance for modern software teams

Use Case 1: Interactive Feature Onboarding

Problem: Users often abandon complex SaaS products during initial setup because static checklists or documentation are difficult to follow.
Solution: Frigade's AI learns the product's interface and provides step-by-step interactive guidance, highlighting specific UI elements and explaining actions as the user performs them.
Example: A new user setting up a complex Stripe integration is guided through the settings menu, API key entry, and webhook configuration in real-time.

Use Case 2: Automated Support for Repetitive Inquiries

Problem: Support teams spend significant time answering basic "how-to" questions that are already covered in documentation.
Solution: The assistant acts as a first line of defense, navigating the user to the correct page and performing the action on their behalf while they watch.
Example: When a user asks how to change their billing cycle, the assistant opens the billing tab and highlights the upgrade button instead of sending a link to a help article.

Use Case 3: Proactive Feature Discovery

Problem: Product teams struggle to drive adoption of new or advanced features that are buried in sub-menus.
Solution: Teams can trigger in-app nudges based on user behavior, suggesting relevant workflows that the AI can then walk the user through immediately.
Example: If a user frequently exports data manually, a nudge suggests setting up an automated report and offers to guide them through the configuration.