Chorus AI, developed by ZoomInfo, is a conversation intelligence platform designed to help sales teams capture, analyze, and learn from every customer interaction. By automatically recording and transcribing meetings, phone calls, and emails, the platform extracts valuable insights that help sales representatives improve their performance and close more deals. It integrates ZoomInfo's extensive B2B database to enrich conversation data, offering deep context regarding prospects and accounts. Sales managers can utilize the tool to identify winning behaviors, replicate top-performing strategies across their teams, and streamline the onboarding process for new hires. Additionally, the software highlights crucial moments in discussions, such as competitor mentions, pricing objections, or buying signals, allowing teams to refine their messaging. By transforming unstructured voice and video data into searchable, actionable intelligence, the platform enables revenue organizations to make data-driven decisions and foster stronger relationships with their buyers.
Problem: Sales managers struggle to review dozens of hours of recorded representative calls manually.
Solution: Automatically transcribe client meetings and tag key conversation highlights and deal dynamics.
Example: A manager identifies winning behaviors in top-performing reps to construct onboarding modules.
Problem: Product developers cannot easily extract user feedback mentioned during sales calls.
Solution: Scan call logs and transcripts for mentions of competitor names, pricing, and feature issues.
Example: The product team reviews real customer feature complaints extracted directly from CRM call data.
Target audience: Best for: B2B sales teams, revenue operations, customer success managers
Pricing: Free Trial · Categories: Sales, Summarizer, Transcriber
Tags: AI, sales, SmartConversations, transcriber, Transcript Summarizer
Chorus.ai is a conversation intelligence platform from ZoomInfo that records, transcribes, and analyzes sales calls, meetings, and emails. It surfaces crucial moments such as pricing discussions and competitor mentions, giving revenue teams searchable insights to improve sales performance.
Chorus.ai is built for B2B sales representatives, sales leaders, revenue operations specialists, and customer success managers. It also serves product teams seeking direct feedback and sentiment regarding competitors and features extracted directly from customer conversations.
Chorus.ai provides automated call and meeting transcription, deal intelligence, momentum tracking, and winning behavior analytics. It also includes centralized team call libraries and integrates directly with ZoomInfo's B2B database to enrich conversation records with account context.
Yes, Chorus.ai is available with a Free Trial pricing model. Prospective users can test the platform's conversation intelligence, transcription, and analytics features before committing to a paid commercial subscription.
Sales managers can use Chorus.ai to review transcribed meetings and tagged highlights without listening to hours of raw audio. The platform identifies behaviors used by top performers, enabling managers to replicate effective strategies and train new hires efficiently.