Auzora is a multi-functional automation platform that uses AI agents and retrieval-augmented generation (RAG) to handle back-office operations for mid-market sales and support teams. Rather than relying on rigid, rule-based triggers, the system deploys autonomous agents capable of navigating software like Salesforce and Zendesk to enrich leads, triage support tickets, and sync data between databases. The platform is structured around three core pillars: an agent builder for repetitive workflows, a RAG system that turns internal documents into a searchable knowledge base, and a voice-first assistant named Orb that allows users to query company data using natural speech. By connecting directly to tools like Slack and Notion, Auzora acts as a connective tissue that reduces the manual effort of cross-referencing information…
Tags: AI, ai agent, Customer Support, Productivity Tool, sales