Zuora Product Rate Plans

About this Protocol

The Zuora Product Rate Plans MCP server acts as a specialized bridge between AI assistants and the Zuora billing platform. In simple terms, it allows an AI to "read" and understand the different pricing structures, subscription tiers, and product details a company has configured. This means instead of a human manually searching through complex billing dashboards to find pricing info, they can simply ask an AI to retrieve or explain those details directly. From a technical perspective, this tool is a remote server built on the Model Context Protocol (MCP) and is specifically designed to be deployed on Cloudflare Workers. By utilizing edge computing, the server ensures that data retrieval is fast and responsive. It provides a standardized interface for Large Language Models (LLMs) to interact with the Zuora API, allowing the AI to fetch structured data regarding product rate plans without requiring the developer to write custom integration code for every specific query. For developers building AI-driven applications, this MCP server is particularly useful for automating tasks related to sales, customer support, and revenue operations. By giving an LLM direct access to real-time product and pricing data, developers can create intelligent agents capable of answering complex questions about subscription upgrades, promotional offers, or service tiers with high accuracy. It transforms static billing data into a dynamic resource that an AI can use to provide instant, data-backed insights.

Use Cases

Use Case 1: Automated Pricing Compliance Audits

Problem: Finance and Product teams often struggle to ensure that the actual pricing configured in Zuora matches the official pricing listed on the company website or internal Product Requirement Documents (PRDs). Manually clicking through the Zuora UI to verify dozens of rate plans is time-consuming and prone to human error.
Solution: This MCP allows an AI assistant to programmatically retrieve all active product rate plans. The AI can then compare this live data against a provided source of truth (like a PDF or spreadsheet) to identify discrepancies in pricing, billing frequency, or currency support.
Example: A billing manager asks Claude: "Compare our current 'Enterprise Tier' rate plans in Zuora with the attached Q4 pricing sheet and list any mismatches in monthly fees."

Use Case 2: Streamlining Developer Integration Workflows

Problem: When developers are building checkout pages or subscription management portals, they frequently need specific ProductRatePlanId or SKU strings to pass into API calls. Searching for these specific identifiers inside the Zuora dashboard is a friction point that breaks the coding flow.
Solution: Developers can use the MCP to query the Zuora catalog via natural language directly within their IDE or AI chat interface. This provides instant access to the technical metadata required for coding without leaving the development environment.
Example: A developer asks: "Find the Rate Plan ID for the 'SaaS Gold Monthly' plan in the production environment so I can add it to the new checkout microservice configuration."

Use Case 3: Sales Enablement and Rapid Quote Support

Problem: Sales representatives often need to know the specific details of legacy rate plans or complex tiered pricing structures while preparing a quote. If they don't have deep technical knowledge of the Zuora catalog, they have to wait for the Billing Operations team to provide the details.
Solution: By giving sales-facing AI assistants access to this MCP, reps can query the specific details of any rate plan—including volume-based tiers, discount structures, and included units—in seconds.
Example: A sales rep asks their AI assistant: "A customer is asking about the 'Legacy Pro' plan. What are the volume pricing tiers for that plan, and is there a minimum commitment required?"

Use Case 4: Catalog Migration and Synchronization Planning

Problem: When a company is restructuring its product offering or migrating to a new version of its catalog, it is difficult to visualize the relationship between old and new rate plans.
Solution: The AI can use the MCP to pull comprehensive lists of existing rate plans and generate a summary or mapping table. This helps the migration team see which plans are currently active and need to be mapped to the new architecture.
Example: A product manager says: "List all active rate plans for the 'Storage' product category and suggest a mapping to our new 'Unified Platform' SKU structure based on their current monthly price points."

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Added Dec 27, 2025